The Gravensteen — the Castle of the Counts — is a moated stone fortress in the very centre of Ghent, built in 1180 by Philip of Alsace, Count of Flanders, on the site of older fortifications. With its grey curtain walls, battlements and central keep rising straight out of the water, it is the most complete medieval castle in Flanders, and one of the few in Europe still standing in the middle of a working city. You climb the ramparts, walk the count's residence, and look out over the rooftops of the old town from the top of the keep.
What sets a visit apart is the audioguide, and it is unlike any other castle's. It is voiced by the Flemish comedian Wouter Deprez, who walks you through the castle's blood-soaked past — knights, sieges, beheadings, the count who built it and the people who suffered in it — and tells the whole grim history to make you laugh. It is included free with every ticket, never a paid extra, and it is the reason so many visitors say Gravensteen is the most fun they had in Ghent. Children and adults alike come down the ramparts grinning.
A visit takes roughly an hour to ninety minutes and sits naturally in any day in Ghent — the castle is a few minutes' walk from the Korenmarkt, the canals and St Bavo's Cathedral, in the heart of the medieval centre. We are a concierge service that books your timed-entry ticket for you, in English and in your own currency, so you choose your day and slot and simply show your phone at the gate. To be clear, the Gravensteen itself is not a UNESCO World Heritage Site — that distinction belongs to Ghent's separate belfry — but it is the city's defining medieval landmark.